Shipping Policy

Shipping Policy

Nature’s Beautywise Co. (Wizer.in) has a simple goal ~ getting the products to the customer in the blink of an eye! The company has a standard shipping policy for all its order. Only the time taken for delivery can differ as per the location of the buyer and the product ordered. We are committed to delivering your order within the stipulated time and in excellent condition. We take extra care while packaging the products, so that they reach you in a scratch less and shinning state.

Shipping Terms & Conditions:
    1. We ship only to India at present. The currency for placing the order is only INR.

    1. We offer Free Shipping to any location in India for a minimum order value of INR 500. Orders less than INR 500/- will be charged a nominal shipping fee of Rs.150 for 500gms and Rs. 100 every extra 500gms.

    1. All our orders will be shipped through reputed courier or cargo services, by road or train.

    1. The order will be shipped only to the specified (as SHIPPING ADDRESS) at the time of payment for that order. Please make sure that you enter the billing address and shipping address separately.

    1. If any order is taking more time to be shipped than we had mentioned at the time of buying, then we give the customer the option to wait for the order or cancel it and ask for full refund.

    1. If you place the order for more than one products, we try out best to despatch them together but we might ship them separately if one particular product will take time to be shipped. The information about the no. of pieces included in a single parcel will always be informed to you through mail.

    1. You may track the shipping status of your order at wizer.in. Simply click on ‘Track Order’ Section, fill in the order ID and you will have the current status of order despatch.

  1. The shipping time of various products will be as per the following:
  2. Shipping within 1 day

    • Hair Styling Equipments
    • Hair Styling Accessories
    • Hair Cutting Scissors
    • Hair Combs
    • Hair Brushes
    • Manicure/Pedicure Accessories
    • General Utility Products
    • Makeup Brushes
    • Makeup Puffs & Sponges
    • False Eyelashes & Accessories
    • Men Hair Clippers
    • Shipping within 7 days

    • Salon Hair Trolleys
    • Facial Trolleys
    • Salon Chairs
    • Salon Equipments
    • Shipping within 3 Months

    • Shampoo Station

Shipping FAQs

Q: How long will it take for my order to get delivered?

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
Sometimes, delivery may take longer due to bad weather, road transport strikes, damaged roads, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates
Wizer usually delivers as per the following details:

Delivery within 48 Hours (business days only)

Your order will typically reach your doorstep within 2 business days if it is being shipped to the following areas:

  1. Delhi NCR (Delivery within 24 hours in select locations)
  2. Metros
  3. Select major cities given below:
LIST OF CITIES WITH DELIVERY WITHIN 48 HOURS
Metros State Capitals Other Major Cities
Bhubaneswar Ahmedabad Delhi/NCR
Gandhi Nagar Cuttack Chennai
Lucknow Nagpur Bengaluru
Patna Pune Hyderabad
Ranchi Vadodara Kolkata
    Mumbai

Delivery in 7 business days

For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 7 business days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.


Delivery later than 7 business days

For heavy salon furniture or equipments, delivery may take up to 2 months. In such cases, the buyer can clearly see the delivery period before placing the order.


Q: What is the range of locations that Wizer ships to?

Wizer has a strong network of distributors throughout India. We supply items to every city and town of India, including small districts.


Q: Why is the delivery time different for different products?

Some products in our catalogue are in stock and can be despatched within 48 hours. However, certain heavy, bulky and expensive furniture or equipments are imported on order and can take upto 2 months to get delivered.


Q: Can I expect delivery on all days of the week?

You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.


Q: Why did I receive partial order?

Please check if your order contains items with different delivery time. Items with different delivery time are shipped to you separately so please don’t worry your item is on its way.
Sometimes, if an item of your order is taking longer to get despatched, we ship the rest of the items immediately (if available) to avoid delay and for the convenience of the buyer.


Q: How are the items packaged?

We package our products in boxes, which are covered in a waterproof plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap. We pride ourselves on the quality of our packaging.


Q: What if I am unavailable during the delivery of the consignment at my house?

The courier service providers usually text before sending out the delivery to your house. Despite that, if you are unavailable to receive the delivery, the courier service provider will call up the given number and ask for your availability. Alternatively, the parcel might be returned to the courier service provider’s office and can be collected by you personally at a convenient time.


Q: I should have received my order but I haven’t. What do I do?

  1. If you have the tracking information ( reference number and name of the Courier partner) please visit the courier partner's site and check for your Order. You can call the courier partner with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you.

Q: Does Wizer have a physical store/demo place where one can see and try the products?

Yes, Wizer has a display office in Ghittorni (MG Road) where the entire product range including heavy items will be on display. One can see the products and practically try them before buying. Soon, we will try to establish display centres across all Metro Cities.